"We bring Daylight to technology"
Who we are
Howard, Day & Associates, Inc. provides automatic customer interaction solutions, messaging and
content value-added services, and billing interfaces. We have delivered end-to-end solutions to a wide range
of markets all around the world for more than 20 years. Our portfolio
spans from voice, data and video portals, messaging, convergent mediation,
charging and rating to hosted managed
services and IT professional services.
What we deliver
We build,
deploy and maintain multi-channel automated voice, data and video interactive communication
solutions to help business adjust to market conditions and thrive in a cost
effective manner.
We
architect solutions with an end-user centric approach which put people in
control of their communications.
We turn
contacts into enhanced customer relationships, transform opportunities into new
revenues, optimize profitability and improve operational efficiencies.
We use
emerging technologies and different interfaces such as voice, e-mail, Web, fax,
SMS, MMS, IM, SS7, VoIP and WAP to help businesses expand their reach and
communicate everywhere and anytime.
We
champion the integration of content and next generation value-added services to
address the evolving communication market trends and keep service providers ahead
of competition as new standards, technologies and services emerge.
We offer
the expertise and knowledge of highly skilled specialists with tools that
minimize risks, complexity, cost and time to market projects for a rapid ROI and
reduce capital investment and operational costs.
Our clients
We serve clients from various industries such as financial, telecom,
transportation, insurance, education, distribution, retail, food, hospitality,
entertainment, utilities, general enterprise, retirement services, media, energy as well as government agencies.
Our clients are our main partners and we work closely to assist them at every
step of their projects. Since 1991 our business has been mainly referral and
repeat business. Our loyal clientele evidences our highest quality of service
and support excellence.
