Maintenance and Technical Support
Customer service is one of our specialties and
we show it!
At Howard, Day & Associates, Inc., we have an unparalleled commitment to
customer service. With more than a decade of experience, our highly skilled
technicians are able to assist you in a responsive, professional and timely
manner. Our customers receive personalized service from the first point of
contact.
Down system support is available 24x7 and ensures that mission critical
infrastructures are running smoothly and that service interruptions are
minimized. We offer remote and on-site support services and different
maintenance plans that suit your organization's specific needs.
We provide continuous , around the clock, support 24x7x365 with a single
point of contact. Our help desk is staffed by live customer agents during
business hours from 8:00 am to 5:00pm EST, Monday-Friday. After hours technical
support are handled by highly-skilled engineers to avoid delays in escalation
procedure in case of emergency.
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